Website Terms & Conditions

Consolidated Master Agreement

Legal Business Entities: Jahari's F.L.Y. Institute & Sassycise Wellness LLC (Operating as "Coach F.L.Y.")

Last Updated / Effective Date: August 2026

PREAMBLE & INCORPORATION: These provisions govern all users, purchasers, and visitors accessing websites, digital products, services, platforms, or communities operated by Jahari's F.L.Y. Institute and Sassycise Wellness LLC (collectively, "Company," "we," "us," or "our"). By accessing or using our websites or purchasing our offerings, you agree to be bound by these Terms & Conditions in full.

1. Electronic Communications & Consent

Binding Consent: By accessing or using this website, submitting any electronic form, registering for an offering, purchasing a product or service, or communicating with us digitally, you explicitly consent to transact business with us electronically.
Legal Writing Satisfaction: You agree that all electronic agreements, notices, disclosures, access credentials, payment receipts, and other communications provided to you electronically satisfy any legal requirement that such communications be provided in writing.
Marketing Opt-Ins: Where required by applicable law, explicit, separate consent will be obtained prior to sending promotional or marketing communications. You retain the right to unsubscribe from marketing emails at any time via the opt-out link provided within those communications.

2. Account Security, Non-Transferability & Access Termination

Sole & Exclusive Use: Account credentials, login links, passwords, and access tokens issued for any program, digital product, private portal, or online community are strictly for the individual use of the authorized purchaser/user.
Zero-Tolerance Sharing Policy: You are strictly prohibited from sharing, selling, transferring, assigning, publishing, streaming, or otherwise distributing your access credentials or access links to any third party under any circumstances.
User Responsibility & Security: You are fully responsible for maintaining the strict confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately through the official contact options on this website if you suspect unauthorized access or a security breach.
Termination Without Refund: The Company reserves the immediate, unreserved right to suspend, revoke, or permanently terminate your access—without prior notice and without eligibility for a refund—if we reasonably suspect or determine that your credentials have been shared, compromised, resold, or used in violation of these Terms.

3. Digital Product Access, Proprietary Rights & Limitations

Limited Personal-Use License: Purchase of a digital product grants you a revocable, non-exclusive, non-transferable, limited personal-use license to access or download the specific materials purchased.
No Perpetual Access Rights: Unless explicitly stated in writing at the time of purchase, the purchase of a digital product or service does not grant perpetual, lifetime, or indefinite access to any website, hosting server, platform, flipbook service, or third-party software.
Access Duration Controls: Any specific access period clearly defined on the checkout or sales page will govern your access window.
User Duty to Store Materials: You are solely responsible for downloading, saving, and securely backing up all eligible digital materials during your active access period. The Company assumes no obligation to re-issue, re-host, or restore lost or deleted digital files after your access window expires.

4. Third-Party Platform Dependencies & System Interruptions

Third-Party Infrastructure: Our services and digital deliveries rely on third-party infrastructure and service providers (for example, web hosting, payment gateways, email deliverability, video conferencing, digital flipbook platforms, and content delivery networks).
No Guarantee of Uninterrupted Access: The Company does not guarantee uninterrupted, error-free, or continuous operation of third-party platforms or internet infrastructure.
Outages & Refund Restrictions: Temporary service interruptions, scheduled maintenance, server failures, internet outages, or software glitches outside of our direct control do not constitute a failure of service delivery, a breach of contract, or grounds for a refund, chargeback, or credit, to the fullest extent permitted by law.
Remedial Action: In the event of an outage, the Company will take commercially reasonable steps to restore access or provide an alternate, reasonably equivalent method of material delivery.

5. Payment Disputes, Chargeback Policy & Cost Recovery

Mandatory Direct Resolution Attempt: If you believe a billing error, duplicate charge, or technical access issue has occurred, you agree to contact official customer support immediately to allow the Company an opportunity to resolve the matter in good faith.
Unwarranted Chargebacks Prohibited: Initiating a chargeback, payment dispute, or payment cancellation through your bank or payment processor without first attempting direct resolution with the Company violates this Agreement. A chargeback does not nullify, overwrite, or cancel any underlying contractual obligations or non-refundable purchase terms.
Recovery of Damages & Fees: The Company explicitly reserves the right to pursue full legal and monetary recovery for fraudulent, abusive, or unjustified chargebacks, including recovering original transaction fees, chargeback processing fees, legal fees, and administrative costs.

6. Pricing Accuracy, Discounts & Promotional Errors

Error Correction Rights: The Company reserves the right to correct any genuine typographical, technical, administrative, or display errors regarding prices, discounts, promotional offers, or product specifications without liability.
Promotional Code Terms: Promotional codes, coupons, and discounts are non-transferable, time-sensitive, subject to specific offer terms, and cannot be combined or applied retroactively to previous purchases unless explicitly authorized in writing.
Cancellation Due to Pricing Errors: In the event a product or service is listed at an incorrect price due to a system error or typographical mistake prior to fulfillment, the Company reserves the right to cancel the order, issue a full refund of the amount paid, or give the purchaser the option to proceed at the correct price.

7. Participant Code of Conduct & Community Standards

Respectful Environment: We maintain zero tolerance for disruptive, abusive, or harmful behavior across all programs, hosted platforms, live events, and online communities.
Prohibited Conduct: You explicitly agree not to engage in:
1. Harassment, intimidation, hate speech, threats, or discrimination of any kind;
2. Unlawful distribution, intellectual property theft, or unauthorized screen recording/capturing;
3. Disrespectful behavior, intentional disruption, or spamming;
4. Unauthorized sharing, publishing, or gathering of other participants’ private personal information (doxxing).
Immediate Removal Authority: The Company reserves the exclusive right to issue warnings, restrict access, suspend, or permanently expel any participant who violates these terms or community guidelines.
Forfeiture of Fees: Removal due to material code-of-conduct violations will result in immediate forfeiture of all paid fees without entitlement to a refund, credit, or offset, to the extent permitted by law.

8. User-Submitted Content & Operational License

Ownership & Representation: You retain ownership of any original comments, feedback, materials, or content you voluntarily submit to public areas, community groups, or interactive website portals. You represent and warrant that you possess all rights required to submit such content.
Limited Operational License: By submitting content to our platform or community, you grant the Company a limited, non-exclusive, royalty-free license to host, store, display, and reproduce that content solely to the extent necessary to run, manage, and deliver the specific program or service.
No Automatic Marketing Rights: Submitting user content or program coursework does not automatically grant the Company the right to use your name, personal story, image, or likeness in public advertising without your explicit authorization.

9. Testimonials, Photographs & Marketing Permissions

Separation of Participation & Promotion: Participation in a program, attendance at an event, or purchase of a digital product does not automatically grant the Company permission to use your voice, name, photograph, testimonial, or video for commercial advertising.
Explicit Marketing Consent: Marketing rights, promotional testimonials, and media releases will be obtained separately through clear, explicit consent forms or authorizations.

10. Copyright & Intellectual Property Protection

Ownership Rights: All website contents, branding, course materials, text, designs, graphics, audio, video, frameworks, and methodologies are the exclusive intellectual property of Jahari’s F.L.Y. Institute and Sassycise Wellness LLC, protected by copyright, trademark, and unfair competition laws.
DMCA & IP Complaints: If you believe any content on our website infringes upon your copyright or intellectual property rights, please send a written notification through our official legal contact containing:
1. Identification of the copyrighted work claimed to be infringed;
2. Identification of the material claimed to be infringing and its location on our site;
3. Your contact information (name, address, email, telephone);
4. A statement of good-faith belief that the use is unauthorized;
5. A statement under penalty of perjury that the information provided is accurate and that you are authorized to act on behalf of the owner.

11. General Information Disclaimer & No Professional Reliance

Educational & Inspirational Purposes Only: All content, tools, social media posts, videos, blogs, presentations, digital workbooks, and general materials provided by Coach F.L.Y. or the Company are strictly for educational, informational, and self-growth purposes.
No Professional Advice: Information provided does not constitute individualized legal, financial, accounting, medical, psychiatric, therapeutic, or healthcare advice.
User Responsibility: You acknowledge and agree that you are solely responsible for seeking qualified, licensed professional advice for your specific personal, legal, medical, or financial situation. Relying on general informational content is done entirely at your own risk.

12. Refund & Cancellation Policy

Tiered Cool-Off Refund Windows: We want you to feel confident in your decision to invest with Jahari’s F.L.Y. Institute and Sassycise Wellness LLC. Depending on the type of offer purchased, the following no-questions-asked refund windows apply:
1. Instant Digital Downloads & Digital Products (24-Hour Window): For stand-alone digital products, templates, PDFs, or instant digital downloads, including the F.L.Y. Reflection Journal™, F.L.Y. Canvas™, and self-guided digital materials, you are entitled to a full refund if your written request is received within twenty-four (24) hours of your initial purchase timestamp.
2. Programs, Courses, Coaching & Experiences (48-Hour Window): For coaching programs, multi-week courses, group programs, and live or virtual movement experiences, including SASSIBELLY™ and Mirror & Movement Experiences, you are entitled to a full refund if your written request is received within forty-eight (48) hours of your initial purchase timestamp.
Refund Request Procedure: To request a refund during your eligible cool-off window, you must submit an email directly to info.flyinstitute@coachfly1.com and include the following:
1. Your full name;
2. The order or transaction number;
3. The purchase date and the email address used at checkout.
Refund requests submitted via social media direct messages, text messages, or third-party messaging platforms will not be recognized or processed.
Strict Non-Refundable Period (Post-Window): Once the applicable cool-off period has passed from your initial purchase timestamp, all sales are final, non-refundable, and non-transferable.
1. No full refunds, partial refunds, pro-rated refunds, credits, or exchanges will be issued under any circumstances.
2. Future scheduled payment plan installments, if applicable, remain legally binding and due.
Revocation of Access & Materials: If a refund is granted within the allowed cool-off window:
1. Your limited license to use any associated digital files, downloads, or course portals will be immediately terminated.
2. Your access to program communities, live calls, coaching sessions, or event rosters will be revoked.
3. Continued use, retention, or distribution of downloaded materials following a refund constitutes copyright infringement and a violation of our intellectual property rights.
Recommended Checkout Micro-Copy: Use the following short disclaimer near the checkout checkbox: “I agree to the Terms & Conditions. I understand instant digital downloads carry a 24-Hour Cool-Off Refund Window and coaching/programs carry a 48-Hour Cool-Off Refund Window (all sales final thereafter).”

13. Assignment & Transferability

Non-Transferability by Client: You may not sell, assign, license, or transfer your rights, account access, or obligations under these Terms to any other individual or entity without our express, prior written consent.
Assignment by Company: The Company reserves the right to assign, transfer, or delegate its rights and obligations under these Terms in connection with a corporate restructuring, merger, acquisition, sale of assets, or business succession.

14. Headings & Construction

Section titles and headings are included solely for readability and convenience. They do not define, limit, extend, or affect the legal interpretation or enforcement of any provision within these Terms.

15. Official Legal Notices & Contact Information

Official Contact Channel: All legal notices, intellectual property inquiries, formal billing disputes, or policy questions must be submitted in writing through the official support email or physical business mailing address listed on our website.
Precedence of Signed Agreements: In the event of a conflict between these Terms & Conditions and a separate, signed individual service agreement (for example, a specific coaching or live event contract), the specific signed agreement will control for that specific offering.

16. Artificial Intelligence (AI) Content Disclosure & Ownership

Use of AI Tools: You acknowledge and agree that certain website content, course materials, workbooks, graphic elements, digital templates, or administrative resources may be created, assisted, or enhanced using Artificial Intelligence (AI) and automated tools.
No Guarantee of AI Precision: While the Company curates, edits, and reviews all material for quality and alignment with our standards, AI-assisted content is provided for educational and motivational purposes only. The Company makes no representations or warranties regarding the absolute accuracy, completeness, or error-free nature of AI-generated content.
IP Rights in AI Materials: Any proprietary combination, arrangement, or refined compilation of AI-assisted materials hosted on our platform remains the exclusive intellectual property of the Company and is subject to the same personal-use licensing restrictions set forth in Section 3 and Section 10.

17. Comprehensive Medical, Mental Health & Wellness Disclaimer

Not Medical or Psychiatric Care: All services, movement experiences, programs, digital products, and website content provided by Coach F.L.Y. or the Company are designed strictly for educational, fitness, personal empowerment, and general wellness purposes. They do not constitute medical advice, physical therapy, medical diagnosis, psychiatric treatment, or psychotherapy.
No Doctor-Patient Relationship: Accessing this website or participating in any program does not establish a doctor-patient, therapist-client, or licensed medical relationship of any kind.
Requirement for Medical Clearance: You are strongly advised to consult with a licensed physician or healthcare provider before participating in any movement experience, dance exercise, physical activity, or wellness program—especially if you are pregnant, have pre-existing health conditions, or are taking medication.
Emergency Situations: Never disregard professional medical advice or delay seeking medical treatment because of something you read on or accessed through this website. If you are experiencing a medical or mental health emergency, call emergency services (for example, 911) or go to the nearest emergency room immediately.

18. Assumption of Physical Risk & Liability Waiver

Voluntary Participation in Movement: Participation in dance, belly dance, body movement, fitness routines, and live or recorded virtual workshops involves inherent physical risks, including but not limited to fatigue, muscle strain, bodily injury, or aggravated pre-existing conditions.
Assumption of Risk: By voluntarily choosing to participate in any movement experience or follow any physical demonstration, you explicitly acknowledge these inherent risks and assume full, sole responsibility for your physical safety and physical environment (for example, clear workout space and safe flooring).
Release of Liability: To the maximum extent permitted by applicable law, you knowingly and voluntarily release and hold harmless Coach F.L.Y., Jahari’s F.L.Y. Institute, Sassycise Wellness LLC, and their instructors, officers, and agents from any and all claims, liabilities, damages, or injuries arising out of or related to your participation.

19. No Guarantee of Results & Client Responsibility

Individual Outcomes Vary: Any testimonials, client examples, or success stories featured on our website or marketing materials represent exceptional or individual results. They are not a promise, guarantee, or representation that you or any third party will achieve the same or similar outcomes.
Client Implementation: Your success depends entirely on your personal dedication, consistency, health history, implementation, and effort. The Company assumes no responsibility for actions you take or fail to take based on the information or coaching received.

20. Anti-Disparagement & Non-Defamation

Mutual Respect: In order to protect the reputation and goodwill of the brand, you agree that you will not make, publish, post, or transmit any false, disparaging, defamatory, or malicious statements regarding Coach F.L.Y., Jahari’s F.L.Y. Institute, Sassycise Wellness LLC, or their products and services on any public forum, review site, or social media platform.
Constructive Resolution: Nothing in this section restricts your legal right to provide honest feedback directly to our customer support or participate in lawful consumer inquiries, but you agree to attempt direct resolution with us in good faith before posting public statements.

21. Indemnification

You agree to defend, indemnify, and hold harmless Coach F.L.Y., Jahari’s F.L.Y. Institute, Sassycise Wellness LLC, its owners, contractors, and affiliates from and against any claims, liabilities, damages, judgments, losses, costs, or legal fees arising out of:
1. Your breach or violation of these Terms & Conditions;
2. Your misuse of our website, digital products, or movement programs;
3. Your violation of any third-party right, including intellectual property or privacy rights.

22. Governing Law, Jurisdiction & Severability

Governing Law: These Terms and any dispute arising out of them shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-law principles.
Severability: If any provision of these Terms is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that specific provision shall be deemed severable and will not affect the validity and enforceability of the remaining provisions.