Website Privacy Policy
Official Privacy & Data Handling Policy
Legal Business Entities: Jahari's F.L.Y. Institute & Sassycise Wellness LLC (Operating Brand: Coach F.L.Y.™)
Effective Date / Last Updated: August 14, 2026
1. Information We May Collect
Depending upon how you interact with us, we may collect information such as:
- Name, email address, telephone number, and mailing address (when reasonably necessary);
- Billing or transaction-related information and purchase history;
- Account, login, program or event registration, and scheduling information;
- Communications sent to us, website form submissions, and customer-service inquiries;
- Program participation details, voluntary testimonials, feedback, or community submissions;
- Technical information concerning your use of our website.
2. Payment Information
- Third-Party Processing: Payment information is collected and processed by independent third-party payment processors.
- Limited Data Received: We receive limited transaction details (for example, name, email, transaction amount, payment status, transaction ID, and date of purchase).
- No Direct Card Storage: We do not directly collect or store complete credit-card numbers or sensitive banking credentials when processed by independent payment providers.
3. How We Use Personal Information
We use personal information for legitimate business purposes, including processing purchases, delivering digital products, administering accounts, registering participants, scheduling appointments, providing customer support, issuing transaction receipts, protecting our platform and intellectual property, investigating fraud, maintaining business and tax records, and sending marketing communications when permitted by law.
4. Purpose Limitation
- We collect and use personal information strictly for specific, legitimate business purposes.
- We do not intend to use personal information for materially different or unrelated purposes without providing notice or obtaining consent when required by law.
5. Data Minimization
- We limit personal information collection to what is reasonably necessary and relevant for our business purposes.
- We do not intentionally request unnecessary sensitive personal, medical, or financial information through general website forms.
6. Data Retention
- No Automatic 30-Day Deletion: We do not apply an automatic 30-day deletion period to all information.
- Retention Window: Information is retained only as long as reasonably necessary for fulfilling service delivery, customer records, tax and accounting requirements, fraud prevention, billing disputes, and legal compliance.
7. Cookies & Similar Technologies
We and our third-party service providers use cookies, pixels, local storage, and analytics tools to enable website functionality, remember preferences, maintain user sessions, analyze traffic, and support website security. You may manage or block cookies through your browser settings.
8. Automatically Collected Technical Information
When accessing our site, technical details like IP address, browser type, device type, operating system, approximate geographic data, referring pages, dates and times of access, and interaction data may be automatically logged for security, troubleshooting, and administrative analytics.
9. Third-Party Service Providers
We engage trusted third-party service providers for hosting, payment processing, email communications, scheduling, video conferencing, digital content and flipbook delivery, analytics, cloud storage, and customer support. These providers process information strictly to perform services on our behalf.
10. Disclosure of Personal Information
We do not disclose personal information except as necessary for service providers, payment processing, legal compliance, court orders, fraud investigation, protecting legal rights, or during legitimate corporate mergers, acquisitions, or restructuring.
11. Sale of Personal Information
We do not sell personal information in exchange for money. Should privacy laws regarding data sharing or targeted advertising apply, we will provide required consumer choices and opt-out mechanisms.
12. Marketing Communications & 13. Text Messages
- Marketing Emails: You may unsubscribe from marketing emails at any time using the opt-out link provided. Transactional and receipt emails will still be delivered.
- SMS/Texting: Text message consent is obtained separately where required and is never a mandatory condition of purchase. Message and data rates may apply.
14. Testimonials, 15. User Submissions & 16. Program Reflections
- Marketing Media: Event or program participation does not grant automatic permission for public advertising use of your likeness; separate release permission is requested.
- Private Reflections: Self-guided experiences, journals, or personal reflection materials remain strictly your private property unless you voluntarily choose to share them with us.
17. AI Tools, 18. Security & 19. Data Breaches
- AI Tools: AI-assisted tools are used responsibly in alignment with service delivery; users should avoid submitting unnecessary sensitive data into AI tools.
- Data Security & Breaches: We maintain administrative and technical safeguards to protect data. In the event of a security incident, we will evaluate and fulfill statutory breach notification duties.
20. Privacy Rights, Children, Links & Jurisdiction
- Consumer Privacy Rights: Subject to applicable state or regional laws, you may request access, correction, or deletion of personal data by contacting us.
- Children’s Privacy: Our offerings are designed for adults age 18 and older. We do not knowingly collect children’s data.
- Governing Jurisdiction: This website and related operations are managed from Florida, United States.