Back to library
Thank you for purchasing a F.L.Y. Self-Guided Experience.
24-Hour Cool-Off Refund Policy
Your purchase is covered by a 24-hour no-questions-asked refund window beginning at your completed purchase timestamp.
To request a refund during this 24-hour period, you must submit your request in writing to info.institute@coachfly.com before the 24-hour refund window expires. After this 24-hour window, all sales are final, non-refundable, and non-transferable.
Scope of Policy
This refund policy applies to all digital assets included with your purchase, including but not limited to:
The selected F.L.Y. Self-Guided Experience
F.L.Y. Reflection Journal™
F.L.Y. Canvas™
Any additional digital resources specifically identified as included with the selected experience
License & Terms
This purchase includes a single-user, non-transferable license for personal use only. Sharing, reselling, or distributing these digital assets is strictly prohibited under our Website Terms & Conditions.
Digital Delivery
This is a 100% digital offer. No physical product will be shipped. Access is provided digitally after purchase is completed.
Technical Assistance
If you experience any trouble accessing your purchased materials, please reply to your purchase email or contact our team at info.institute@coachfly.com so your access can be reviewed and resolved.

F.L.Y. Self-Guided Experience Refund Policy
v2 — 24-Hour Refund Policy • Last updated 2026-08-14